Privacy Policy

Last updated: May 2026

1. Introduction

Isthakamya ("we," "our," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly:

  • Contact information (name, email, phone number, company)
  • Demographic information (location, job title)
  • Information provided through contact forms and demo requests
  • Payment and billing information
  • Patient and client data (if you use our platform)

2.2 Information Collected Automatically:

  • Log data (IP address, browser type, pages visited, time and date)
  • Device information (device type, operating system)
  • Usage data (how you interact with our platform)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Responding to your inquiries and requests
  • Sending marketing and promotional communications
  • Processing transactions and sending related information
  • Monitoring and analyzing trends and usage
  • Detecting and preventing fraudulent or illegal activity
  • Complying with legal obligations
  • Personalizing your experience

4. Data Security

We implement comprehensive security measures to protect your personal information. This includes encryption, secure data storage, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We may share your information in the following circumstances:

  • With service providers who assist in our operations
  • To comply with legal requirements or law enforcement
  • To protect our rights, privacy, safety, or property
  • With your consent or at your direction
  • In connection with a merger, acquisition, or asset sale

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: Request a copy of your personal data
  • Right to Correction: Request correction of inaccurate data
  • Right to Deletion: Request deletion of your data
  • Right to Opt-Out: Opt out of marketing communications
  • Right to Data Portability: Receive your data in a portable format

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Most web browsers allow you to control cookies through their settings. You can choose to decline cookies, though this may affect your ability to use certain features of our services.

8. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will promptly delete such information and terminate the child's account.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, subject to legal retention obligations.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws than your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

12. GDPR Compliance

If you are located in the European Union or other jurisdictions with similar data protection laws, we comply with the General Data Protection Regulation (GDPR) and other applicable regulations. We process your personal data lawfully, fairly, and transparently.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@isthakamya.com
  • Phone: +91 7259760263
  • Address: Sunny Verano 104 C Block, Sarjapura Road, Bangalore 560035, Karnataka, India

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.